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Home > Customer Care
To tell us which service(s) you would like, please complete the form below:
1. Doorstep Service
If you have a hearing difficulty we will knock louder and speak clearly when we call to read your meter. If you have a mobility problem we will allow more time for you to answer the door.
2. Your Bill
3. Password Scheme
If you are worried about bogus callers, you can give us a password to use when we call. Please choose a password you will remember easily, like the name of a pet
4. Carer's Contact Service
If someone helps you to manage your bills, we can post the bills directly to them. We can also contact them if we need to reach you at any time. Complete the details of the carer below:
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