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Energy Online

Energy Online is our paperless billing service for customers who pay by direct debit. Enjoy 24/7 access to your account along with the following features:

Homes

  • Save up to £60 per year¹
  • View bills and payments for up to two years
  • Paperless billing – no more bills through the post
  • Monitor your usage and identify potential wastage
  • Submit  your own meter reading
  • See your carbon emissions

 

Small business/farms

 

  • Receive  5% discount² (uncapped).
  • View bills and payments for up to two years
  • Paperless billing – no more bills through the post
  • Monitor your usage and identify potential wastage
  • See your carbon emissions

Larger businesses/farms with half hour meters

  • Enjoy ‘high-definition billing’
  • View your usage – Get a half-hourly, daily, weekly, monthly annual view of usage
  • Compare consumption between selected periods
  • Meter read remotely every month – no more estimates

 

 

Businesses/organisations with multiple sites

Energy Online removes much of the hassle associated with managing energy bills for multiple sites:

  • Comprehensive overview of the entire group of sites
  • Drill down to individual site level – view cost, consumption and meter reading details
  • Compare consumption patterns between selected sites for selected periods
  • Easier to identify recurring estimated bills

 

 

 

¹Energy Online 6% discount off standard domestic rate, up to £60 per year, £15 per quarter. ²Business customers receive 5% off standard tariff rate – applies to regulated small business and farm tariffs only.