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Energy Online
Energy Online is our new paperless billing service for both home and business customers who pay by direct debit. You can get full access to your account day and night and much much more.
Homes and businesses with standard meters
- Full access to your account day or night
- View your account balance, bills and payments for up to two years
- Keep a closer eye on how much you are using
- Identify consumption patterns and spot areas of potential waste
- See how much electric your home uses compared to similar homes
- No more paper bills through the post – better for the environment
- See your carbon emissions
Business customers with half hour meters
- Install a half-hour meter and enjoy high-definition billing*
- Half-hourly, daily, weekly, monthly and annual view of usage
- ‘Zoom in’ on a single day to see your half-hourly profile
- Compare consumption between selected periods
- Meter read remotely every month – no more estimated reading
*Fee applies-please ask for details
Business customers with multiple sites
Keeping track of energy costs and usage across multiple sites can be difficult. For some larger organisations, the introduction of the CRC Energy Efficiency Scheme has placed even more importance on keeping accurate records. We have therefore designed our ‘Portfolio Plus’ service especially for customers with multiple sites
- Comprehensive overview of bills, payments and consumption and carbon emissions for your entire estate
- Extract consumption data between specified dates (ideal for CRC reporting)
- Option to ‘drill down’ to individual site level to cost, consumption and meter reading details
- Quarterly bills aggregated into one monthly invoice
- Archive of all bills and payments
- Compare consumption between selected sites, for selected periods
- Easy to identify recurring estimated bills (important for avoiding CRC penalties)