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Meter readings

Meter readings

From May 2011 Northern Ireland Electricty (NIE) will be reading Keypad or ‘pay as you go’ meters. NIE meter reading department is the common services provider within Northern Ireland.

There are three ways to provide an actual meter reading

Telephone
Call NIE’s automated service on 08456 093 030. When prompted provide your name, address, MPRN and meter reading. Lines are open 24 hours a day.

Email
Please send your name, address, MPRN, account number and meter reading to meter.reading@nie.co.uk.

NIE Website
Click here to be redirected to NIE’s website to submit a meter reading.

Meter reading currently takes place on a quarterly basis for all domestic customers and small commercial customers. Larger commercial customers are read on a monthly basis.

Meter readers may call Monday to Friday between 8am and 8pm and on Saturday from 9am to 1pm. Each Meter Reader is easily identifiable by their NIE uniform and all carry an official NIE identification pass, which shows the holder’s photograph and the NIE logo. When NIE has access to electricity meters, customers are assured of accurate meter readings, avoiding estimated bills.