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Customer Care Register

To tell us which service(s) you would like, please complete the form below:

 
Name*
Address*
Postcode*
Home Telephone*
Work Telephone
Email*
Please send me details of special Power NI offers and other marketing information.
Customer Number*
OR
Please enter the last 9 digits of your 19-digit Premise Code (our Keypad cards all start with 98269)*
98269 08501

Services - Fill in the sections that apply to you

1. Doorstep Service

If you have a hearing difficulty we will knock louder and speak clearly when we call to read your meter. If you have a mobility problem we will allow more time for you to answer the door.

I have special requirements related to:
(tick any boxes that apply)
Hearing
Mobility
Speech
Sight
Please give details of your particular requirements
Are there any senior citizens at home?
Yes
No

2. Your Bill

If you are blind, tick this box to receive a copy of your bill and all other correspondance in Standard Braille.
Braille Bill
If you are blind or partially sighting, tick this box and we will phone you with details of your bill
Talking Bill
If you have a sight difficultly, tick this box to receive a copy of your bill and all other correspondance in large print.
Large Print Bill

3. Password Scheme

If you are worried about bogus callers, you can give us a password to use when we call. Please choose a password you will remember easily, like the name of a pet

I would like my Password to be:
(no more than 8 letters)

4. Carer's Contact Service

If someone helps you to manage your bills, we can post the bills directly to them. We can also contact them if we need to reach you at any time. Complete the details of the carer below:

Name of Carer
Address
Postcode
Home Telephone
Work Telephone
Email