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Why Switch to Power NI
We are the largest energy supplier in Northern Ireland, supplying around 700,000 homes, farms and businesses across the province. We provide great value for money with the highest standards of customer service.
Easy ways to pay
We offer the widest range of payment options of any electricity supplier in Northern Ireland, making it easier for you to pay in a way that suits you best.
- Via our website
- Via our Keypad App
- Over the phone 24/7 by debit or switch card
- At any Paypoint or Payzone outlet
- At any Post Office
- At any bank
- Send a cheque by post
No fixed tariffs or penalties
Unlike other electricity suppliers, we have no fixed tariffs or penalties, giving you the freedom and peace of mind to choose the payment plan that suits you best.
Excellent customer service
We take pride in our high level of customer service. The friendly staff in our local contact centres based throughout Northern Ireland are here to help with any of your questions or queries.
A recent Consumer Council report shows we only had one official complaint over a 12-month period, compared to 75 for Airtricity. Don’t just take it from us, click here to hear what our customers think.
Customer Care register
We believe that it is important to be aware of the needs for all our customers, particularly those with specific needs. Our Customer Care register offers a range of services to older or diabled customers including:
- Password scheme
- Carer’s contact service
- Talking, braille or large print bills
Environmentally friendly
We supply more than 20,000 households with Eco Energy from “renewable” energy sources. We also offer a range of grants and special offers to help make your home more energy efficient – saving you money and reducing your carbon footprint.
Switch to Power NI
To switch back to Power NI call us on 08457 455 455 (opening hours Monday – Friday 8am – 8pm and Saturday 9am – 1pm) or click here to complete our online form.