We offer the widest range of payment options of any electricity supplier in Northern Ireland, making it easier for you to pay in a way that suits you best.
Unlike other electricity suppliers, we have no fixed tariffs or penalties, giving you the freedom and peace of mind to choose the payment plan that suits you best.
We take pride in our high level of customer service. The friendly staff in our local contact centres based throughout Northern Ireland are here to help with any of your questions or queries.
A recent Consumer Council report shows we only had one official complaint over a 12-month period, compared to 75 for Airtricity. Don’t just take it from us, click here to hear what our customers think.
We believe that it is important to be aware of the needs for all our customers, particularly those with specific needs. Our Customer Care register offers a range of services to older or diabled customers including:
We supply more than 20,000 households with Eco Energy from “renewable” energy sources. We also offer a range of grants and special offers to help make your home more energy efficient – saving you money and reducing your carbon footprint.
To switch back to Power NI call us on 08457 455 455 (opening hours Monday – Friday 8am – 8pm and Saturday 9am – 1pm) or click here to complete our online form.