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Why Switch to Power NI

We are the largest energy supplier in Northern Ireland, supplying around 600,000 homes, farms and businesses across the province. We provide great value for money with the highest standards of customer service.

Easy ways to pay

We offer the widest range of payment options of any electricity supplier in Northern Ireland, making it easier for you to pay in a way that suits you best.

  • Via our website
  • Via our Keypad App
  • Over the phone 24/7 by debit or switch card
  • At any Paypoint outlet
  • At any Post Office
  • At any bank
  • Send a cheque by post

 

No fixed tariffs or penalties

Unlike other electricity suppliers, we have no fixed tariffs or penalties, giving you the freedom and peace of mind to choose the payment plan that suits you best. The discounts we offer are available year in, year out. To find out more about our products and prices click here.

Excellent customer service

We take pride in our high level of customer service. For the second year in a row Power NI has received the lowest number of formal complaints per 100,000 customers than any other electricity supplier in Northern Ireland (Source: CCNI report 2012/13).

Customer Care register

We believe that it is important to be aware of the needs for all our customers, particularly those with specific needs. Our Customer Care register offers a range of services to older or diabled customers including:

  • Password scheme
  • Carer’s contact service
  • Talking, braille or large print bills

 

Environmentally friendly

We supply almost 30,000 households with Eco Energy from “renewable” energy sources. We also offer a range of grants and special offers to help make your home more energy efficient – saving you money and reducing your carbon footprint.