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/ Help & Support / Customer Guides / Understanding your bill (...

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Due to reduced staff, call wait times are longer than usual. You can submit a meter reading or make a payment online. For non-urgent queries, please use our website contact form.

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Understanding your bill (small users)

Customer guide - Understanding your bill (small)

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Power NI Energy Ltd trading as Power NI © All Rights Reserved.

Just to let you know…

You’ll now be taken to our new and improved online billing website.

It may look a little different but making payments is quick and easy, simply follow the instructions on screen.

Continue to Keypad top-up

Continue to online bill payment

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