Help & Support

Pricing announcement FAQs 2019

Will business and farm customers be notified of the price change?

Yes, we will be writing out to all commercial customers before 1 October 2019.

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When will the new rates be seen on bills?

For quarterly-billed customers the new rates will apply from the first scheduled meter reading after 1 October 2019 and seen in bills from January 2020 onwards for electricity used during the previous three months. For monthly-billed customers the new rates will apply from 1 October 2019 and seen in...

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How can businesses and farms reduce energy costs?

Business and farm customers can avail of Power NI’s discount schemes; quarterly-billed customers get 4% off for paying by Direct Debit and an extra 2% discount for switching to Energy Online paperless billing (discounts for monthly-billed customers may vary). Additional discount is available to cust...

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Are businesses subsidising homes?

No, there is no cross subsidy between home and business tariffs.

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