Help & Support


Can I still pay my bill the same way?

Yes, you can still continue to pay your bills in the same way.

Non-Direct Debit customers' bills have a section displayed on their billed called ‘ways to pay’ which clearly outlines the payment options for paying your bill.

  • The quickest and easiest way to pay bills is by logging into Energy Online, Power NI’s online billing platform. Simply visit  
  • At any bank, Post Office or PayPoint outlet. Customers should be aware that some banks charge for this service and only bills to the value of £999.99 can be processed at Post Office counters
  • Easysaver and Budget Payment customers can still continue to make payments using their existing cards
  • Customers can also use the prepaid envelope enclosed with bills over £10. Please remember not to send cash in the post