Help & Support
How do I submit a meter reading?
Northern Ireland Electricity Networks (NIE Networks) read meters on behalf of all electricity suppliers in Northern Ireland.
If an NIE technician has called to read your meter already, you will not need to submit a meter read. If you miss the meter reader you can submit your meter reading online on the NIE Networks website, provided that it's only been a day or two since they called.
Energy Online customers are able to submit their meter reads online. When you login select the ‘Submit meter read’ button from the ‘Account Summary’ page. You will get a notification to advise you if your meter read window is open or closed. If your meter read window is open, enter your current meter reading(s).
Please note: Only meter readings submitted when your meter reading window is open will be used to produce your next bill. When your meter reading window is closed you can estimate your next bill, however this reading will be used for your guidance only and will not be used to produce your next bill.
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