Help & Support


I am repaying money I owe Power NI each time I top up. This is now too much, what can Power NI do to help?

We will try our best to help customers most in need to find a payment solution that suits your circumstances.  We promise we will treat you with fairness and consideration at all times.  Please email us at [email protected] or call us on 03457 455 455 (currently open 9am-5pm Mon-Fri) if you are struggling to pay.