Help & Support


Is NIE Networks reading meters during the Covid-19 pandemic?

NIE Networks has informed us that they have now stopped all meter reading services for both domestic and commercial premises.

It is important that bills are based on meter readings, so bills are kept accurate.

  • Our Energy Online customers can submit a meter reading within their Energy Online account. We will send them an email when they need to submit a reading for their next bill. If you haven't already signed up for Energy Online you can here.
  • All Power NI customers can submit their own meter readings via the NIE Networks website.