We’d love to hear about your experience online today, and would appreciate if you could complete a short survey after you have finished visiting our website. This will help us improve your experience during future visits.
The COVID-19 crisis is placing increased demands on our available staff and our business. For up to date advice on how we’re supporting our customers visit our COVID-19 info & FAQ page. If you do need to get in touch about something urgent or you are struggling to pay your bill you can send us an online message.
The system all suppliers use for Keypad in Northern Ireland is provided by a company called Secure Meters and they have told us that there is currently no way to manually or remotely change credit balances on Keypad meters.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
