Help & Support

Energy Online

I'm sure I'm entering all my details correctly, but I still can't login

Check that you are entering the same username that you used to sign up with. We sent this to you in a confirmation email.

Remember that your username and password are case sensitive, so check that CAPS LOCK is off.

If you still are having problems logging in then you can contact the technical support team through technicalsupport@powerni.co.uk.