Help & Support

Energy Online

How do I submit a Meter Reading?

We will send you an email to advise you when we need you to enter a reading, however if your meter is in an outside meter box NIE Networks will routinely read your meter every 3 months and if this read has already been submitted by NIE Networks you will be unable to  enter your reading.

Select the ‘Enter Meter Reading’ option and click ‘Check reads’.

A message on screen will advise you of the dates when you can enter readings to produce your bill.