Due to reduced staff, call wait times are longer than usual. You can submit a meter reading or make a payment online. For non-urgent queries, please use our website contact form.
In order to get the best possible experience whilst using Energy Online please consider the following:
Use the latest versions of Chrome, Firefox and Safari browsers or Internet Explorer 9 or above. Your browser must support a minimum of TLS 1.0b Check your Operating System is either Windows (7, 8, 8.1, 10), Mac OS X, iOS 8 or higher or Android 4.4 or higher JavaScript, Cookies and CSS must all be enabled.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
