Help & Support
Keypad
Keypad FAQs
I’ve lost my top-up code.
If you’ve lost your Powercode and haven’t yet typed it into your Keypad you can find it using our website or app.
Read moreI need a new Keypad card.
If you've lost your Keypad card, don't worry. Simply call us on 03457 455 455 and we'll send you out a new card.
Read moreI've got a message on my Keypad - what does it mean?
If you've got a message on your Keypad, here's what it could mean.
Read more
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