Help & Support
Keypad
Keypad FAQs
How do I use my Keypad?
View our guide on how to use your ‘pay as you go’ Power NI Keypad.
Read moreI’ve lost my top-up code.
If you’ve lost your Powercode and haven’t yet typed it into your Keypad you can find it using our website or app.
Read moreCan I top up without my Power NI Keypad card?
You can still make top-ups without your Keypad card, as long as you have your 19 digit premise number.
Read more
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