Help & Support
I have forgotten my password and can’t log into my Quickpay account on the website/app. What do I do?
If you have forgotten your Quickpay password you can choose the ‘Reset Password’ option.
Alternatively you can pay without logging in (you'll need your Keypad Premise Number and payment details handy) or set up a new QuickPay account (just top-up without logging in and select the option to 'Remember details').
Please note: you will need to set up separate QuickPay accounts on the website and app.