Help & Support
I’ve moved in and can’t find the Keypad card.
If you have moved into a new property and can't find the Keypad card please call us on 03457 455 455. Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.
We will send you out new Keypad cards, however you need to be registered with us as a customer before we can do this (here's what you'll need to do).