Help & Support

My Account

I am blind or visually impaired. How can I receive my bill?

We can provide your bill in large print or in braille.  Alternatively we can phone you and explain your bill over the phone. 

To avail of any of these services you can call us on 03457 455 455 or you  may wish to ask a friend or relative to complete our online form. Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.