Help & Support

My Account

I would like to close an account for a deceased relative.

Please call us on 03457 455 455 * to arrange.

We will record your name and contact details. You will need to provide us with an account number or meter point reference number (MPRN) plus a meter reading to close the account.

Phone lines open Monday to Friday 8am to 7pm. Calls are recorded for quality assurance purposes.