Help & Support

My Account

I want to manage bills for someone else.

Please call us on 03457 455 455 to discuss your specific requirements. Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.

We’ll need to record your name and contact details and the account holder will need to be available to consent to and confirm this arrangement during the call. If you are unable to come to the phone ask your relative or carer to contact us and we will advise on any written documentation required.