Help & Support

Price Change

When will the price change happen?

The price change will take effect from Tuesday 1st October 2019.

Keypad customers who purchase a top up after Tuesday 17th September 2019, will get a special price change code (40 or 60 digits, depending on your tariff).  Press the * button and enter all of the 40 or 60 digits in to your Keypad, followed by the # key (your Keypad will, as usual, credit the amount bought) and your Keypad will automatically switch to the new rate on 1st October.

If you buy and enter your tariff charge code after 1st October, the new rates will apply from the date you enter the tariff charge code into the meter.