Help & Support
Power NI electricity price cut
What does the Power NI price mean for Direct Debit customers?
When will customers who pay by Direct Debit, see the decrease?
The aim of monthly direct debit is to get the customer account balance as close to zero as possible in 12 months’ time. From 12th February onwards, we will include the decrease in the calculation to get a new, projected monthly amount for direct debit. This will ensure customer accounts are up to date.