Help & Support

Products and services

Products and services FAQs

Alternative heating

Let us advise you on wood pellet boilers and heat pumps which are eco-friendly and will help you save money on your energy bills.

Read more


For help and support on all your boiler servicing, boiler breakdown or boiler replacement queries.

Read more

Export reading

Here are some of our frequently asked questions with regard to export meter readings.

Read more


Interested in insulating your home and saving money on your energy bills? Find out more...

Read more

Microgen Online

Get the most out of your renewable generator by activating your Microgen Online account. For help and support on how to activate your account, update your details, submit meter readings and view your payments view our frequently asked questions.

Read more

Microgeneration tariff

Learn more about the Power NI Microgeneration Tariff and how to get registered in order to make the most from you solar PV system.

Read more

Solar PV

Ever wondered about installing solar panels on your home and couldn't find the correct advice and information? Look no further....

Read more

Solar PV servicing

Although solar PV systems are virtually maintenance free like any product they should be maintained, cleaned and checked regularly. Giving you the peace of mind that your panels are working at their best.

Read more

1 of 2