Help & Support

Products and services

Products and services FAQs

Alternative heating

Let us advise you on wood pellet boilers and heat pumps which are eco-friendly and will help you save money on your energy bills.

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For help and support on all your boiler servicing, boiler breakdown or boiler replacement queries.

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Export reading

Here are some of our frequently asked questions with regard to export meter readings.

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Interested in insulating your home and saving money on your energy bills? Find out more...

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Microgen Online

Get the most out of your renewable generator by activating your Microgen Online account. For help and support on how to activate your account, update your details, submit meter readings and view your payments view our frequently asked questions.

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Microgeneration tariff

Learn more about the Power NI Microgeneration Tariff and how to get registered in order to make the most from you solar PV system.

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Solar PV

Ever wondered about installing solar panels on your home and couldn't find the correct advice and information? Look no further....

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Solar Water heating

Find out how Power NI can help you harness the power of the sun to heat your water at home...

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Warm home discount

The Warm Home Discount is a Government scheme that provides a one-off discount of £140 off your electricity bill during Winter 2015-16. Unfortunately this scheme is not available in Northern Ireland. However at Power NI we have a range of grants and support available which you may be entitled to.

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