Help & Support

Meter Readings

Why do I have to provide meter readings to you when my meter is read regularly?

To claim ROCs, Ofgem require a reading from your generation meter. This meter was fitted by your installer and is not read by an NIE Networks meter reader. It is your responsbility to provide this reading when requested in order to make a claim. Similarly, NIE Networks may take your export reading when taking a reading for your imported electricity and provide this to your supplier, but not always. However, we are not provided with this reading, you are therefore required to take and provide this reading to us in September.