Help & Support

Switching to Power NI

When will I get my account number?

You’ll receive your new Power NI account number on your welcome letter when your switch is complete.

If you haven't received anything after 4 weeks get in touch and we'll look into this for you.

Once you receive your account number keep it handy as you'll need it to pay a bill online , register for Energy Online, our paperless billing service and Power NI Perks.