Help & Support

Switching to Power NI

When will I get my account number?

You’ll receive your new Power NI account number on your welcome letter when your switch is complete. This normally takes around 3 weeks.

If you haven't received anything after this time get in touch and we'll look into this for you.

Once you receive your account number keep it handy as you'll need it to pay a bill online or register for Energy Online, our paperless billing service.