Help & Support

Switching to Power NI

Why am I still getting bills from my old supplier?

The switching process can take up to 4 weeks, so your old supplier will continue to bill you until the switch is complete.

You should receive a final bill to close your account (this may take up to 8 weeks after you've switched).

If you are still receiving bills from your previous supplier after this time please get in touch and we'll look into this for you.