Due to reduced staff, call wait times are longer than usual. You can submit a meter reading or make a payment online. For non-urgent queries, please use our website contact form.
You should receive your first bill around 3 months after you’ve switched. If you haven't received your bill by this time simply get in touch and we'll look into this for you.
If you have a Keypad, you won’t receive bills and can pay as you go.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
