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Important information

It’s important to stay scam aware. Please remember you can always check if emails are legitimate by contacting the organisation directly and asking if they’ve sent them. At Power NI, we are happy for you to contact us if you're ever in doubt. For more information on how to stay safe online, read NI Direct article on online scams.

Thanks for getting in touch

Thanks for getting in touch

If you are a Credit customer and stated that you would like to pay by Direct Debit, a member of our customer care team will be in contact with you to get this set up. Due to increased demand, response times are longer than usual. Please bear with us and thank you in advance for understanding.


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