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Very good - informative and pleasant
Work steps clearly explained, price structure laid out of when and how to pay, rep arrived when he said he would, no hanging around all day
My experience with Power NI was very relaxed and I had all the information I needed
The boiler engineer was very professional. Job completed well
Pleasant and did what he had to do with the boiler he also gave advice very pleased with the service
Andy from Power NI contacted me after I'd spoken to someone in the office and arrived at agreed time. He was very helpful, explaining how the program worked and made the whole experience very positive
Peter called, did the survey, explained the ins and outs of the plan, priced it, gave me the required information to make my decisions and I took the offer on the spot.
Friendly & efficient - I was busy at the time & he was happy to be left to get on with service.
Peter came and did a great job. Polite and punctual
Fantastic and Efficient
All service and installers were first class in efficiency and tidiness and help. Steve when the condenser oil boiler was installed. Plus Judy on the support desk at Microgen, very patient and helpful. Plus Andy who closed off our solar panel install. Very polite and very helpful. We are extremely impressed with all the service we've had for both installs. Oil boiler and solar panels.
Steve was very helpful and his approach contributed to us proceeding to order with Power NI.
Peter Shannon was very helpful. He answered all the questions I had about my boiler service. I thought the cost of my service was reasonable too.
Steve was very informative
Survey went well. A good job was done on the insulation, well pleased
It was Peter who came to visit me, a wonderful experience. He was a real good guy and excellent worker. Very efficient and I am highly impressed with his professionalism. Your customer service is a million star! Judy is such a nice, helpful, understanding and efficient person. She is so polite that you want to come back again and again. This is the main reason that I want to trust Power NI.
A very professional team. The operator who carried out the survey was very helpful about changes we could make to ensure the system was more efficient
My survey was carried out efficiently and the surveyor was helpful and polite. I was very happy with the service and can feel the benefts of the insulation measures. I have since recommended Power NI to a number of friends and family.
My boiler service went very well, a very friendly team to deal with
Very fast and efficient, I would highly recommend them
The gentleman was very efficient, explained everything well and was only a short time on the survey
The boiler engineer was Peter Shannon and he came across as very capable, knowledgeable, friendly, articulate, pleasant and generally dead on in every respect
The member that visited my home was very easy to deal with. He also arranged to visit my parents home who also availed of Insulation from Power NI.
Great service. Quick and efficient. Organised over the phone by very nice phone operators, felt like they really wanted to help.
The Power NI staff member visited and was extremely helpful fully explaining the work and the insulation installation procedures.
Fantastic experience from initial call to arrange a suitable date until engineer arrived exactly as timed, very friendly, professional, knowledgeable. Very neat, careful workmanship and explained all the features clearly. Very happy with the service from start to finish
Team member was friendly, communicative, helpful and clearly knew what they were doing. They did a very good job and inspired confidence.
Steve from Belfast branch, excellent knowledge, we got roof and walls insulated. The office liaison staff were first class in linking up the installation teams.
Paul arrived on time and was extremely nice, he also told me what he was doing which gives me a bit of confidence and gave me honest advice as I mentioned I was looking to replace the boiler in the near future. Paul completed my service the year before also and the service that time was definitely a consideration when I came back to Power NI.
I found the fitters very friendly, clean and they tidied up after themselves.
The team member was very friendly and really helpful, it was really easy to talk to him and he explained everything in detail
Power NI rang to tell me my boiler service engineer would be with me at a certain time and he was! I was very happy with Power NI and the way my boiler service was carried out. Very friendly staff.
Steve carried out my survey for loft and cavity wall insulation. He was very pleasent and efficient
First class service!
Very happy, staff was helpful and knowledgeable.
My surveyor was very good.The cavity wall insulation has made a substantial difference to heat retention in the house.
A very friendly team
Excellent and professional
He was very efficient and fixed the problem quickly. I can honestly say my heating has never worked as well nor the house as warm in the 4 years I've lived here so thank you!
The surveyor was excellent!
The initial contact was by Peter to check what was needed in preparation for the installation of boiler. I felt confident by his attitude that the installation would go smoothly.
Excellent service. Very happy with this and pleased at the pro active approach by power NI to ensure safety to all customers at a reasonable price
Surveyor and installers were friendly and the boiler installation was installed quickly to a high standard.
Very efficient, polite, courteous and done a very good job
The person who called at my home was Peter . He was very informative about what our new boiler fitment would entail. Communication was excellent with him prior to the visit. Good experience overall and could not fault his inspection in anyway.
The surveyor was Stephen Parry. He had previously surveyed my home for Solar Panels, and did so again for wall insulation. On both occasions he was prompt, professional and courteous at all times, and highly recommended.
This was the second time Peter carried out the boiler service in my apartment. He provided a professional and informative service and I am reassured that everything is running as it should
I was very satisfied with the efficient service provided by Power NI
Excellent, Steve was very pleasant and install team where very quick and tidy
Peter Shannon was exceptional! In every way he assured us that some complicated rearrangements of our fire was possible. He was extremely helpful in arranging a service at short notice. He was first class in every way and it was a pleasure to have him in our home. All was very satisfactory, I simply want to underline our appreciation of Peter for his wonderful help to us at a very worrying time. Top man!!!
David was very efficient and explained the process and the benefits of cavity wall insulation. It was great to get the free survey and the discount! The guy who carried out the installation was very curteous and explained everything to us. He was very tidy and left no mess.
My experience with Power NI for my boiler service was very positive
Peter was very thorough and informative which gave us the incentive to proceed with cavity wall insulation.
My boiler servicing engineer was a very nice man, he took the time to resolve the problem. I am fully satisfied. Your team is excellent, including the customer service team.