
Bills & payments FAQs
Important information
The UK Government has announced that financial support will be given to eligible non-domestic customers in Northern Ireland. Find out more information.
Call our Commercial Payment & Accounts Resolution Team on 02890 685095 with a meter reading or email us at [email protected]. We will check that your bill is accurate and discuss payment options available to you. We always lend a friendly ear and do what we can to see if we can come to a suitable payment resolution to help all our commercial customers.
We appreciate that sometimes it’s hard to call and discuss financial matters. If you don’t want to make that call, email us at [email protected] with the following:
Your name
Your address
Your Account Number
When payment can be made or your current circumstances and we will try to work with you to come to a suitable resolution