Skip to main content

Important Information

Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Privacy Statement

Protecting our customers' personal data is important to Power NI. This Privacy Statement sets out how we collect, use, store, share and protect your personal data in compliance with Data Protection legislation.  


Billing icon

Billing FAQs
Customer support icon

Customer Support FAQs
Keypad icon

Keypad FAQs
Meter reading icon

Meter Reading FAQs