Skip to main content

Important notice

Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.

To report power cuts, please contact NIE Networks.

Privacy Statement

Protecting our customers' personal data is important to Power NI. This Privacy Statement sets out how we collect, use, store, share and protect your personal data in compliance with Data Protection legislation.  


Billing icon

Billing FAQs
Customer support icon

Customer Support FAQs
Keypad icon

Keypad FAQs
Meter reading icon

Meter Reading FAQs