Billing FAQs
Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
Zappi has special eco-charging modes which will benefit homeowners with grid-tiered microgeneration systems, like wind or solar generation.
Charging current is continually adjusted in response to on-site generation and household power consumption.
Product Specifications | |
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Product size | 439 x 282 x 122 mm |
Weight | 1.3kg |
Power | Up to 7kW |
Warranty | 3 year product warranty with options to extend |
Colour | Black or white |
Charging current | Up to 32A |
Mounting location | Indoor or outdoor |
Ambient temperature | -25 to +45oC |
Free survey
Product & work warranties
Standard install package
Mandatory fields