Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
A pay-as-you-go electricity meter. You pay before you use electricity by topping up.
A meter where electricity is billed every 3 months. You pay by Direct Debit or on receipt of the bill.
A standard rate tariff means you pay the same price per unit regardless of the time of day.
An Economy 7 tariff is a 7 hour cheaper overnight rate and a higher rate for electricity used during the day.
Billing FAQs
Customer Support FAQs
Keypad FAQs
Meter Reading FAQs