Billing FAQs
Important information
We have been made aware of an ongoing top-up issue affecting Keypad users of all electricity suppliers in NI. All top-up channels are currently unavailable, however Friendly Credit is in place for anyone who runs out of electricity credit from 4pm today until 8am tomorrow (Tuesday) morning. We're working closely with NIE Networks and the provider to resolve this as soon as possible. Info on Friendly and Emergency Credit
Zappi has special eco-charging modes which will benefit homeowners with grid-tiered microgeneration systems, like wind or solar generation.
Charging current is continually adjusted in response to on-site generation and household power consumption.
Zappi | Zappi GLO | |
|---|---|---|
Product size | 439 x 282 x 122 mm | 350 x 170 x 160mm |
| Weight | 1.3kg | 4.1kg |
| Power | Up to 7kW | Up to 7kW |
| Warranty | 3 year product warranty with options to extend | 3 year product warranty with options to extend |
| Colour | Black or white | Black |
| Charging current | Up to 32A | Up to 32A |
| Mounting location | Indoor or outdoor | Indoor or outdoor |
| Ambient temperature | -25 to +45oC | -25 to +40oC |
Free survey
Product & work warranties
Standard install package
Mandatory fields