Help & Support

Renewable Generation

Can I change my generating station name, (correct spelling errors)?

If your site is accredited with Ofgem the name cannot be changed. Ofgem will not allow changes to the generating station name, even to correct spelling errors.

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When can I expect to receive my ROC payment?

ROCs are paid on an annual basis and over 93% of our customers receive their ROCs payment in July each year. On some occasions the issue of ROCs can be delayed if Ofgem have queries about the claim ubmitted, the site has been selected for an aduit or there have been amendments made to the site such ...

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Who are Ofgem and what is their role?

Ofgem (The Office of Gas and Electricity Markets) is responsible for the process of accrediting renewable energy installations and issuing Northern Ireland Renewable Obligation Certificates (NIROCs) to generators in Northern Ireland. Northern Ireland Renewables Obligation (NIRO) is subject to regul...

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