I need a new Keypad card.

If you've lost your keypad card, don't worry, you don't need your Keypad card to top-up. You can top-up your Keypad meter online in just a few minutes.

Choose the option that suits you:

Register or login to your online account

• Save your payment details for faster future top-ups
• View previous top-up codes and letters
• Manage your account anytime
• Access our rewards scheme, Power NI Perks
• All you need is your 19-digit Keypad Premise Number (KPRN), which usually begins with 9826908501

Top-up in your online account

You can access your online account via our website or app.

Use our guest top-up service

• No registration required
• Simply enter your 19-digit Keypad Premise Number (KPRN), which usually begins with 9826908501, and your postcode

Top-up as a guest

Need a replacement Keypad card?

If you'd still like a replacement card, complete the form below and we'll send one to you by post.
Please allow up to 3 weeks for your new card to arrive.