Billing FAQs
Important information
Our website and online account services will be unavailable from Saturday 7 November to Sunday 8 November while we carry out essential maintenance. Keypad customers will still be able to top-up online.
Important information
Our website and online account services will be unavailable from Saturday 7 November to Sunday 8 November while we carry out essential maintenance. Keypad customers will still be able to top-up online.
1. All entrants must be over 18 years old.
2. Those who enter the competition between 23rd September 2026 and midnight on 29th October 2026 will be in with a chance of winning tickets to see Ireland take on Fiji on Saturday 14th November 2026 at the Aviva Stadium.
3. To be eligible to participate in the competition, all entrants must agree to all terms and conditions.
4. You may only enter the competition once.
5. The prize is tickets to see Ireland take on Fiji on Saturday 14th November 2026 at the Aviva Stadium.
6. The prize cannot be exchanged for any monetary value or any other prize option.
7. The prize is provided, organised and administered by Power NI Energy Limited, t/a Power NI. Registered Office, Greenwood House, 64 Newforge Lane, Belfast, BT9 5NF.
8. One person will be chosen at random and contacted via our Customer Care team, by phone on Friday 30th October 2026.
9. Valid and correct address details must be supplied to our Customer Care team for the delivery of the prize to be fulfilled.
10. By entering the competition, the winner agrees to allow the free use of their names, photographs and general locations for publicity and news purposes during this and future promotions by Power NI Energy Ltd or any associated or subsidiary company of Power NI Energy Ltd. No fees of any kind will be paid to the winners for any publicity.
11. Power NI Energy Ltd reserves the right to verify the eligibility of all entrants to the competition. The winner may be required to submit valid identification before receiving a prize.
12. This competition is not open to Power NI Energy Ltd employees. Power NI Energy Ltd reserves the right to disqualify any entries which it deems, in its sole discretion, to contravene the spirit of the competition.
13. Power NI Energy Ltd is not responsible for problems with entries caused by any factors outside its control.
14. Power NI Energy Ltd excludes liability, to the fullest extent permitted by law, for any loss or damage caused to the winner arising out of the prize.
15. By entering the competition, the entrant agrees to warrant all information submitted by it as true, current and complete.
16. Power NI Energy Ltd assumes that by entering the competition or using this website, the entrant warrants that it has legal capacity to enter the competition and agrees to these Terms & Conditions.
17. If there is any dispute regarding these Terms & Conditions, conduct, results and all other matters relating to the prize draw, the decision of Power NI Energy Ltd shall be final and no correspondence shall be entered into.
18. For more detail on how Power NI processes your personal information please consult the Power NI Privacy Statement and Power NI Perks Privacy Notice.
