Can the Commercial Payment & Accounts Resolutions Team disconnect my supply if I don’t pay my electricity bills?

If a commercial customer does not pay their bills and follow our payment Terms & Conditions, their electricity supply can be disconnected. This is always the last resort for the Payment & Accounts Resolutions Team.

They will have made every effort to contact you to avoid this action.  The sooner you engage with the team, the sooner we can support you to help with your account.