Switching to Power NI

How do I switch to Power NI from another supplier? If you own a commercial business premises or farm, you can switch to Power NI by completing this form and a member of our team wil...
How long does it take to switch supplier? It usually takes about 5 working days. Occasionally your existing supplier may challenge the move, for example for an outstandi...
How do I get a new supply switched on? Once the new supply is ready, NIE Networks will provide you with a Meter Point Reference Number (MPRN). Call our Customer Helplin...
I’ve registered for a Power NI account – what happens next? We’ll contact your old supplier on your behalf to organise the switch. There is no need for you to contact them, unless they...
Do I need to cancel my Direct Debit with my previous supplier? No, there is no need for you to contact your previous supplier. We’ll tell them that you’re switching supplier and, af...
Could I be double billed? The meter reading you gave us to open your account will also be sent to your old supplier. They’ll use this reading to calcu...
Why am I still getting bills from my old supplier? You should only get one final bill from your previous supplier after you switch. If you get more than one bill, please contact us....

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