Skip to main content
Speak
My Home
Business & Farm
Renewables
Contact us
Search
My Account
Login to Energy Online
Pay my bill
Submit a meter reading
Moving premises
Register a new connection
Login to Renewable Account
Download the app
Get a
Quote
Prices &
Tariffs
Small business
Large business
Farm
Small
Business
Green
Energy
Green Energy
Renewables
EV charging
Energy Saving
Products
Help &
Support
About
Power NI
About Power NI
Energia Group
Innovation
Sustainability
Community
Customers
Careers at Power NI
News
My Account
Mobile search
Get a quote
Prices & tariffs
Small business
Large business
Farm
Small business
Green Energy
Green Energy
Renewables
EV charging
Energy saving products
Help & support
About Power NI
About Power NI
Energia Group
Innovation
Sustainability
Community
Customers
Careers at Power NI
News
Contact us
Login to Energy Online
Pay my bill
Submit a meter reading
Moving premises
Register a new connection
Login to Renewable Account
Download the app
Energy Online
PowerNI
Business & Farm
Help & support
Energy Online
What is Energy Online?
Energy Online is Power NI’s online, paperless billing service. It gives you 24/7 access to your bills, letters, payments and...
How do I activate my Energy Online account?
You’ll need a bill handy to make registering easier. You can activate your account here by entering your account details and...
How do I login to Energy Online?
You can always login to Energy Online via the pink 'My Account' button in the top right-hand corner of every page of this ...
Do I get any discount going paperless?
Quarterly-billed business tariff customers who pay by Direct Debit get an extra 2% discount (on top of the usual Direct Debit disc...
How long does it take for my Energy Online account to become active?
You’ll get instant access once you complete your registration as we have pre-loaded all your account data.
Can I switch back to paper bills?
Yes, you can switch back at any time. Just contact us and we’ll restore your paper bill - but remember, Direct Debit custome...
What are the other benefits of Energy Online?
Energy Online allows you to see up to 2 years bills and payments, monitor your usage and submit meter readings. Check out our&n...
How does paperless billing work?
Instead of getting a bill through the post, you get an email notification when a new bill is ready. You then login to Energy Onlin...
What are the compatibility requirements for Energy Online?
In order to get the best possible experience whilst using Energy Online please consider the following: Use the latest ver...
Back to categories
Site search
Bills & payments FAQs
Plans & tariffs FAQs
Energy Online FAQs
Switching FAQs