Help & Support
Bills & Payments
Bills & Payments FAQs
All our contact details including our email and Customer Helpline number can be found at the back of your bill.Read more
Call our Commercial Payment & Accounts Resolution Team on 02890 685095 with a meter reading. We will check that your bill is accurate and discuss payment...Read more
I am struggling to pay my bill – however I don’t want to call Power NI to discuss – what should I do?
Power NI appreciate that sometimes it’s hard to call and discuss financial matters. If you don’t want to make that call, email us at [email protected] Please ensure you add your name, address...Read more
I have received a letter from your Commercial Payment & Account Resolutions Team, what does this mean?
The Commercial Payment and Account Resolutions Team are part of the Power NI Finance Team. Please don’t ignore the letter you have received, and make contact via telephone or email...Read more