Help & Support

Bills & Payments

Bills & Payments FAQs

What is Monthly Direct Debit?

If you prefer, you can spread your costs over the year, with regular monthly payments...

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Understanding my bill (small users)

This is a sample of a quarterly bill for a typical small business customer on our Popular tariff...

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Understanding my bill (larger users)

We offer larger users tailor-made packages that are even more competitive than before...

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How much VAT do I pay?

Generally speaking, electricity used for commercial purposes is subject to VAT at 20%. However the actual rate you pay depends on how much electricity you use, what you use it for, and whether you are a registered charity...

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Can I pay my bill by cheque?

Yes. Make your cheque payable to ‘Power NI Limited’, cross it ‘A/C Payee’ and put your Account Number on the back...

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Can I pay my bill at the bank?

Yes, you can pay at any high street bank. Simply bring your complete bill with you and pay the cashier...

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Can I pay my bill by BACS?

Yes, you can pay your bill by BACS electronic transfer of funds. It is important to include some key information with your payment to make sure it is allocated to the correct account...

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