Help & Support
Bills & Payments
Bills & Payments FAQs
Yes. New premises can be added and existing premises removed at any time. Just contact our Customer Helpline and we will make the necessary arrangements.Read more
No, the team are trying to contact you to give you an update on your account with Power NI. The sooner we speak to you...Read more
Can the Commercial Payment & Accounts Resolutions Team disconnect my supply if I don’t pay my electricity bills?
Unfortunately if a commercial customer does not pay their bills and adhere to our payment terms & conditions, their electricity supply can be disconnected. This is always the last resort for the Payment & Accounts Resolutions Team...Read more
What is a pre-payment meter or Keypad meter, how can this help me with my account if I am behind in my bills and payments?
Unfortunately pre-payment meters are not currently available to commercial customers.Read more