As of the 25th of May we've updated our website to increase our security. You will be unable to access the Power NI website, Keypad top up and Fastpay online payment services unless you take action to update your internet browser or your PC.
Your PC is running an older internet browser, which is not as secure as modern systems and you should consider upgrading to a more secure alternative. This is part of an industry-wide initiative to improve web site security.
You can continue to use this website by changing your browser to Firefox. You can download Firefox here, Please contact us if you require further information.
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Home of the happy customer
We've had almost 90 years working alongside our customers, ample time to learn what's important to you. We've put that knowledge to good use.
You always get a fair deal with no hidden costs. All of our literature is written in Plain English and our specially trained Business Energy Consultants will always advise you on the best deal for your type of business.
Some companies will do anything to get you to sign up before shifting the focus to someone else. We're not like that. New and existing customers get exactly the same great rates and discounts. We've also set the bar high for customer service. That's why we're pleased as punch to have had the lowest level of complaints of any local supplier* for the last seven years.
*CCNI Complaints & Enquiries Report 2011/12, 2012/13, 2013/14, 2014/15, 2015/16, 2016/17. Based on number of official complaints per 10,000 customers.
Accuracy is everything. That’s why we steer clear of the two-month estimated billings that some suppliers inflict on their customers. We read your meter, and bill you, every three months.
While we hope you'll want to stay with us for the long-term, our non-contract customers are free to leave at any time.
We’re not going to pull the wool over your eyes with complicated jargon. We aim to make everything straightforward and easy to understand.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.Continue