Your start date with Power NI will be Sunday 31 May 2026
Electric Ireland is leaving the Northern Ireland residential electricity market. If you’re currently with Electric Ireland, don’t worry – to ensure your electricity supply continues without interruption, your account has been transferred to Power NI under an agreement between both companies and the Utility Regulator.
If you’re a Keypad customer, you can get your new Power NI Keypad number to top-up here:
Need to speak to a customer advisor? Our Customer Helpline is open Monday to Friday, 9am to 5pm on 08000 285 455.
As Northern Ireland’s most trusted electricity supplier, you can be confident you’re in safe hands with Power NI.
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Your start date with Power NI will be Sunday 31 May 2026
You’ll receive a Welcome Pack with your new account details, Terms & Conditions, and payment options
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We recommend joining one of our discounted payment plans — see below for more information
Payment plans that work for you
Whether you prefer the convenience of Direct Debit or the flexibility of a Keypad meter, Power NI gives you dependable ways to manage your energy.
For bill pay customers:
With Direct Debit, you can choose to pay quarterly or monthly, whatever suits your routine, and save up to 6%. Direct Debit is a simple way to stay on top of your energy costs and benefit from a discount. Make the switch to Direct Debit today and take the hassle out of paying your bill.
For Keypad customers:
Every top-up comes with a 2.5% discount off the standard rate, and you can earn free electricity with Keypad Reward when you top up £50 or more online or via our app. You can also upgrade to a Keypad+ Bluetooth meter for even faster top-ups sent straight to your meter.
Save up to £60 each year!
Spread the cost of your electricity bills into manageable monthly Direct Debit amounts.
Save 2.5% off every top-up!
A flexible solution for those who like convenience and control
Exclusive discounts with Power NI Perks!
Power NI customers get access to discounts on 100s of brands, plus free cinema ticket drops throughout the year! It's our way of saying thank you for being a Power NI customer. Don't miss out on your chance to get a whole lot more, for a whole lot less. Join over 100,000 customers already saving through Power NI Perks.
Join Power NI PerksHelping create green homes in Northern Ireland
Now is a great time to go green. We can help you install solar panels to lower your electricity bills, or fit an EV home charger to add value to your new house.
Go Green with Power NI
Vulnerable customers
We understand that all our customers are different, and some might need our help to make things a bit easier to manage.
Explore additional servicesElectric Ireland completed a strategic review of their residential business in Northern Ireland and announced in May 2024 of their intention to exit the NI residential electricity market. They’ve said that this strategic decision allows them to focus exclusively on the business market.
This is a special ‘Change of Supplier’ powercode:
When you buy your first Power NI top-up, you’ll get a one-off longer powercode
Enter all 60 digits into your Keypad followed by #
This will credit the top-up amount and complete the switch to Power NI. Any credit left from your old supplier will then be used up at Power NI’s rate
If you make a mistake, you will get a ‘REJECTED’ message, followed by ‘INCORRECT’. If this happens, please enter the special powercode again followed by #
You can buy top-ups using your new Power NI Keypad number:
Online by debit card at payments.powerni.co.uk or using the free Power NI app (available on Apple App Store & Google Play Store)
Over the phone by debit card – call 08000 285 455 and choose option 1 (24-hour service)
At any Post Office or PayPoint outlet
No. Your electricity supply will continue without interruption during the transition.
Yes, you will be moving to a cheaper rate with Power NI. Once transferred, your billing going forward and tariff rates will be managed by Power NI. After you transfer, you will receive a welcome pack from Power NI confirming everything for you as well as options for receiving discount e.g. paying by Direct Debit, online billing, Keypad Reward, Power NI Perks etc. You can contact the Power NI Customer Helpline to discuss setting up a Direct Debit and you can register for an online account.
Go contract free
Go Green
Unit rate price
Online account
Access to Power NI Perks
Online account
Enjoy keypad rewards
Upgrade to Keypad+
