Skip to main content

Important notice

Please note. On Monday 25 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 26 May.

To report power cuts, please contact NIE Networks.

Thank you for booking your call back

Thank you for booking your call back.

We’ve received your request and will call you at your chosen date and time on 028 90 020 959

Before your call, please make sure:

  • You are at your meter when we call.
  • Your meter has at least £2 credit available.

This will help us complete your switch quickly, without delay. 

If you need to change your appointment, please contact us directly on 08000 285 455.