Covid-19

• How can I keep my bill accurate? If your business is temporarily closed or operating at reduced hours, we strongly encourage you to provide NIE Networks ...
• I have had to close my business/reduce my opening hours – what can Power NI do to support me? If your business is temporarily closed or operating at reduced hours, we strongly encourage you to provide us with a meter reading...
• What can businesses and farms do to reduce their energy costs at this time? There are two key ways commercial customers can reduce energy costs:  Accurate billing  We strongly...
• I can’t get through on the phone as the lines are busy – what do I do? You can also contact us by email at [email protected] however please be aware that we are experiencing high&nb...
• I have received a letter to say my Monthly Direct Debit is increasing and I can’t afford the new amount - what do I do? Monthly Direct Debit helps you budget for your energy by spreading the cost throughout the year. We will review the Monthly Direct...

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