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Moving premises
This guide provides information about moving out, moving in, payments & tariffs, new connections and your online account.
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Online account
This guide provides information about how to sign up for an online account and use Power NI’s paperless platform.
Hassle ...
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Group bills
This guide provides information about how group bills work, what's in group bills, paying group bills and adding and removing ...
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Giving you the power to save
Read our customer guide to help you save money on electricity for your business or farm
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VAT and your electricity bill
How much VAT is on bills?
Generally speaking, electricity used for commercial purposes is subject to VAT at 20%. However, the act...
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Understanding your bill (large businesses)
This guide provides information about all the details included on your large business' electricity bill.
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Understanding your bill (small businesses)
This guide provides information about all the details included on your small business' electricity bill.
This is a sa...
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Meter reading & billing
This guide provides information about your meter, how it is read and how it is used to provide accurate billing for your elec...
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Paying your bill
This guide provides information about how to pay your bills such as Direct Debits, online payments, post, bank and BACS transfer.
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How your business can be more sustainable
Discover how to save energy and reduce your business' carbon footprint in our sustainability guide.
To view this guide, ple...