Customer guides

• Moving premises If you'd prefer to view this guide as a PDF, click here.   Moving out Two days before your move please call...
• Energy Online Click here to view this guide as a PDF. Hassle free, paper free billing with Power NI’s online account management tool....
• Group bills If you'd prefer to view this guide as a PDF, click here.
• Understanding your bill (large businesses) If you'd prefer to view this guide as a PDF, click here. We offer larger users tailor-made, personalised contracts whi...
• Understanding your bill (small businesses) If you'd prefer to view this guide as a PDF, click here. This is a sample of a quarterly bill for a typical small busi...
• Meter reading & billing If you'd prefer to view this guide as a PDF, click here. Your meter Your meter records how many units of electri...
• Paying your bill Click here to view this guide as a PDF.   Direct Debit More than half of all business customers enjoy the convenience of...
• How your business can be more sustainable Discover how to save energy and reduce your business' carbon footprint in our sustainability guide. View the guide by ...
• Read our helpful guide for more information on heating To view this guide as a PDF, click here.
• Dairy farms To view this guide as a PDF, click here.

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