This guide provides information about how to sign up to and use Power NI’s paperless platform, Energy Online.
Hassle free, paper free billing with Power NI’s online account management tool. Everyone needs power - but do you really need the paper? Sign up to Energy Online and you can check your bills and access all your information instantly.
Energy Online has many great features. You can:
View your recent bills
Check your recent payments
Track historic consumption
Compare this bill to previous
You can do all of this and more with Energy Online - we’ll even give quarterly-billed customers who pay by Direct Debit an extra 2% discount for helping us protect the environment by using less paper and ‘postage miles’.
Within Energy Online there are pages including:
Billing: summary of your account details including a bill and payment history
Usage: monitor your usage, track costs and view your carbon emissions
Help: FAQs, video walkthroughs and contact information
My Account: contains all your account details including bills, letters and payments
Manage your stored cards: pay your bill and update your payment details
Email enquiry form: make an enquiry about your account
By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement